Om Networks is a small, privately held company with long term professional employees located in the greater Sacramento area. We do not have public shareholders we are accountable to, nor any focus on chasing increasing profits Quarter after Quarter. We live where we work and are very fortunate to be a small business where we can focus on providing an excellent product that helps foster communication and business growth in our markets. With that in mind, as our customer you receive the direct benefit of knowing you are working with an ethical group of people that share the following values.
- LOCAL SUPPORT: Our support line is answered by friendly trained techs that are from this area, and are long term hires that know the business. This saves TIME.
- ALTERNATIVES: Should your Internet service fail, we generally have a backup ready we can get to you the same day. That way you can keep working if your primary connection is out: This saves TIME and MONEY
- NO MARKETING: We don’t send frequent paper, email, or text marketing notices, advertisements, or make calls to you selling you other products every month. Marketing is limited to an as needed basis to inform of superior product availability, or forced product migrations. This saves TIME, TREES and ATTENTION
- PRICE STABILITY: All pricing provided up front, no price-creep or extra fees or re-rates. No junk fees. This saves TIME, MONEY and ATTENTION.
- PRIVATE: We don’t share or sell you address information to other companies, ever. This preserves PRIVACY
- COMMUNITY SUPPORT: We help local non-profits with free resources, and provide payment flexibility to our customers that need extra time to resolve an outstanding balance. We support CIVILITY.
- NO DATA MINING: No logs of your Internet traffic and sell your Network profile to advertisers. This respects PRIVACY
- NO SCRIPTS/AI: We are not confined to predefined technical support scripts, and do not use Artificial Intelligence. We offer real people and an educated perspective. This fosters HUMANITY
- HONESTY: Our technicians will always provide honest insight into whatever situation you require assistance with. If its our issue we own it, if it isn’t we will help you with your vendor as requested. No gaslighting. This saves TIME and preserves SANITY.